Support Board
Date/Time: Tue, 26 Nov 2024 04:18:24 +0000
Problem with continous cotract
View Count: 1010
| [2014-04-02 11:32:23] |
| golan_82 - Posts: 24 |
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Hi, I have some problem with the settings I guess Yestertay the ES made a new Daily High and in my chart there was not a new high , only in 07/03/14 what should I do to see it properly? I'm using 1077 version and OEC data feed thanks |
1.jpg| [2014-04-02 16:22:41] |
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We no longer provide support for symbols that use the "#". Change the symbol of the chart to ESM14 following these instructions: https://www.sierrachart.com/index.php?l=doc/doc_SwitchingSymbols.html Although the problem may not be with the symbol but with the OEC data feed. Refer to information given in help topic 6: https://www.sierrachart.com/index.php?l=doc/helpdetails6.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-04-03 10:23:44] |
| golan_82 - Posts: 24 |
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Thank you... It's okay now , but still I have problem with the 240min chart I also want it to be a continuous chart , is it possible or it is only made for daily/weekly and so on? because this chart show me the price as 143.8 and not 1.4380 as it now shows in the daily charts thanks |
| [2014-04-03 17:32:50] |
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To solve this problem you need to update Sierra Chart to the latest release. Here are the instructions: https://www.sierrachart.com/index.php?l=doc/download.php#FastUpdate Make sure the symbol settings are up to date following the instructions here: https://www.sierrachart.com/index.php?l=doc/doc_GlobalSymbolSettings.php#UpdateSettings Re-download the data in the Continuous Futures Contract chart, by following these instructions: https://www.sierrachart.com/index.php?l=doc/doc_ContinuousFuturesContractCharts.html#ReDownloading Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-04-03 17:33:18
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