Support Board
Date/Time: Tue, 26 Nov 2024 04:41:05 +0000
Log pop up avoidable?
View Count: 1115
| [2014-04-02 11:08:14] |
| kraut - Posts: 20 |
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After switching to a symbol for which some moving averages don't have enough data (e.g. 1h exponential moving average 200 overlayed on 15m chart), the log repeatedly pops up. Is this avoidable? Chart #7 has tagged chart #1 for full recalculation. Chartbook: PZ.cht | 2014-04-02 18:03:46 Chart #1 is performing a full recalculation because it has been tagged. Chartbook: PZ.cht | 2014-04-02 18:03:46 Base Graph DateTime: Out of bounds array error at Index: 199 | 2014-04-02 18:03:46 Base Graph DateTime: Out of bounds array error at Index: 199 | 2014-04-02 18:03:47 Base Graph DateTime: Out of bounds array error at Index: 199 | 2014-04-02 18:03:58 Base Graph DateTime: Out of bounds array error at Index: 199 | 2014-04-02 18:03:59 |
| [2014-04-03 09:19:10] |
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This should not occur. We need to get your Chartbook to test this. You can attach it here privately by following these instructions: https://www.sierrachart.com/index.php?l=PostingInformation.php#AttachFile Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-04-04 09:37:34] |
| kraut - Posts: 20 |
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File attached. Sierra Chart v1104. FXCM FIX Trading. Symbol GER30 => No issue (provided enough days are loaded). Symbol UK100 => Issue as described above (with limited intraday data available). Date Time Of Last Edit: 2014-04-04 10:36:13
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Private File |
| [2014-04-04 22:42:21] |
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We have discovered the issue and this will be resolved in the next release.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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