Support Board
Date/Time: Tue, 26 Nov 2024 04:13:47 +0000
Can't obtain daily RLM-M4 using OEC
View Count: 1324
| [2014-04-02 00:51:53] |
| Willson - Posts: 176 |
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What am I doing wrong? Using v1106, OEC production feed. I use intraday RLM-MM4 (the russell 2000 emini) with no problem. The daily indicates download complete message. But no data arrives. Any suggestions? Regards Date Time Of Last Edit: 2014-04-02 00:59:10
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| [2014-04-02 01:20:15] |
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Open a Historical chart for that symbol. Go to Edit >>Delete All Data and Download. You should get this: http://www.sierrachart.com/image.php?l=1396401576856.png If not provide the Message Log, by following these instructions: https://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-04-02 03:53:38] |
| Willson - Posts: 176 |
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I did use a historical chart. I also don't have the RJM14 prefix to the instrument identifier. |
| [2014-04-02 04:02:30] |
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Select Chart >> Chart Settings and make sure the Symbol is set to RJM14 . Sounds like this is the problem.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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