Support Board
Date/Time: Mon, 03 Mar 2025 22:44:02 +0000
please refund my last purchase
View Count: 517
| [2021-11-11 16:49:33] |
| User481784 - Posts: 9 |
|
hello, I no-longer have the time or patience to play with the Rithmic and Denali live CME data feed issues.. I just subscribed to Sierra level 11 and also added the CME monthly data. please refund this purchase. I cannot get any historical,, I'm being asked to enter a live trading account.. Please refund $46 purchase from today 11/11/2021 thank you! Greg Orlowski |
| [2021-11-11 17:24:51] |
| John - SC Support - Posts: 38341 |
|
We have refunded the Usage Time from your account. This leaves you with 1 day of usage time left in your account. We have set your account to not renew. The refund of the Services Surplus to your card will be handled through the Account Support Ticket that you have open. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: