Support Board
Date/Time: Tue, 26 Nov 2024 05:47:50 +0000
Can't connect to Rithmic trading Service
View Count: 2784
| [2014-03-31 19:08:02] |
| pedro.gomes - Posts: 13 |
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Hello, I was given access to a Rithmic Trading Service, thru TRade Futures 4Less, and I get the message bellow. INstructions present the Combo box "service" with option "Rithmic 01 Trading" but I only can choose "Rithmic Trading (Trading) http://www.sierrachart.com/index.php?l=doc/Rithmic.php See Attachment Isse this information in the log but I used the user and Password that was given to me today by TradeFutures4Less for Rithmic trading Service. "Rithmic Trading - Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2014-03-31 14:58:33" DTC Bridge Server appears on screen also. " Rithmic DTC: Bridge process is still running. Not able to connect. | 2014-03-31 14:58:27 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-03-31 14:58:27 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-03-31 14:58:27 Rithmic DTC: Disconnected from the server. | 2014-03-31 14:58:27 Will reconnect to the server in 2.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-03-31 14:58:27 Rithmic Trading - Port for executable: 44790 | 2014-03-31 14:58:30 Rithmic Trading - Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2014-03-31 14:58:30 Rithmic Trading: Connecting to the server 127.0.0.1. Port 44790 | 2014-03-31 14:58:31 The network socket is connected. | 2014-03-31 14:58:31 Rithmic Trading: Connected to server. | 2014-03-31 14:58:31 Rithmic Trading: Sending logon request message. | 2014-03-31 14:58:31 Rithmic Trading - Starting the connection process to data and trading service. | 2014-03-31 14:58:31 Rithmic Trading - Logging is enabled. Log file: Rithmic.log | 2014-03-31 14:58:31 Rithmic Trading - Connecting to Rithmic 01 US server. | 2014-03-31 14:58:31 Rithmic Trading - Server Alert: Market Data Connection Opened | 2014-03-31 14:58:33 Rithmic Trading - Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2014-03-31 14:58:33 Rithmic DTC Server Info - Server Name: SC DTC Bridge. Server Version: 1.1. Provider Name: Rithmic DTC. | 2014-03-31 14:58:33 Rithmic DTC - Server protocol version: 3. Client protocol version: 3. There is a protocol match. | 2014-03-31 14:58:33 Rithmic DTC - Logon error from server | 2014-03-31 14:58:33 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-03-31 14:58:33 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-03-31 14:58:33 Rithmic DTC: Disconnected from the server. | 2014-03-31 14:58:33 Will reconnect to the server in 2.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-03-31 14:58:33 Rithmic DTC: Bridge process is still running. Not able to connect. | 2014-03-31 14:58:35 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-03-31 14:58:35 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-03-31 14:58:35 Rithmic DTC: Disconnected from the server. | 2014-03-31 14:58:35 Will reconnect to the server in 2.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-03-31 14:58:35 " Date Time Of Last Edit: 2014-03-31 19:31:37
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Private File |
| [2014-03-31 19:31:25] |
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Did they provide you with a Rithmic Username and Password for a Live trading account? If it is for a demo account you will not be able to connect to the Rithmic system. In almost all cases Rithmic will deny a connection for those accounts. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-03-31 19:39:14
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| [2014-03-31 19:34:15] |
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There was a slight dictation error in the prior post. This is what we meant to say: Did they provide you with a Rithmic Username and Password for a live trading account? If it is for a demo account you will not be able to connect to the Rithmic system. In almost all cases Rithmic will deny a connection for those accounts. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-03-31 19:38:33
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| [2014-03-31 19:43:51] |
| pedro.gomes - Posts: 13 |
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I Have a Live trading account user and password from tradefutures4less for Rithmic trading service. Thank You Pedro Gomes |
| [2014-03-31 19:47:13] |
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Understood. We are following up with your broker about this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-03-31 19:51:52] |
| pedro.gomes - Posts: 13 |
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Hello, they hand me incorrect password. Looks fine now THanks for the fast answer. |
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