Support Board
Date/Time: Mon, 03 Mar 2025 18:29:30 +0000
SYMBOLS unknown to the server
View Count: 478
| [2021-11-03 15:11:30] |
| Asyrys - Posts: 5 |
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Good day, Just paid the services for use of SC platform, i refunded the AMP balance account. I just received from CQG an e-mail that they reset my password. I am trying to connect the platform so as to start trading and i don't manage it. Could you please assist me? it is messy the instructions , not clear which service to pick up and hw to set up the platform..I updated the symbols as per CQG, still says that >, same as for TPO chart, |
| [2021-11-03 15:47:22] |
| John - SC Support - Posts: 38337 |
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Go through the instructions at the following link to connect your Sierra Chart to your CQG account: CQG Trading Platform Service: Setup Instructions Then open your chartbooks and select Edit >> Translate Symbols to Current Service. You should be good after that. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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