Support Board
Date/Time: Mon, 03 Mar 2025 18:04:23 +0000
data feed issue
View Count: 436
| [2021-11-03 15:10:19] |
| User826539 - Posts: 18 |
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Hi There, My real time data feed connection has just expired due to insufficient funds. I have now added funds and the recurring services page shows no recently deactivated services but I am not getting any real-time or delayed data. I am only getting historical updates. I urgently need help resolving this as it is FOMC today. Very much appreciated Best, |
| [2021-11-03 15:46:01] |
| John - SC Support - Posts: 38328 |
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We see that you have the following exchanges active on the Sierra Chart Exchange Data Feed: - CBOE Indices - U.S. Equities And that you have the following exchanges active on the Denali Exchange Data Feed: - Full CME Group with Market Depth for Non-Professional Trading Accounts - EUREX EOBI - FairX Exchange (always on) If you are still having a problem, then we need to know what exchanges/symbols you are having a problem with and the exact issue (are you still only getting historical data or are you getting something else). For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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