Support Board
Date/Time: Mon, 03 Mar 2025 17:22:16 +0000
Dom problem
View Count: 530
| [2021-11-02 15:16:53] |
| User457003 - Posts: 9 |
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Hello, i dont change nothing and everything paid out for data but i cant see on DOM more levels a like only one... |
| [2021-11-02 17:08:02] |
| John - SC Support - Posts: 38318 |
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Your exchange selections for the Denali Exchange Data Feed did not renew on November 1, 2021 due to insufficient funds. You can reactivate your exchange(s) by going to the Recurring Services page (select following link) and scrolling to the bottom of the page and then selecting the button(s) for "Reactivate Exchange" for the exchange(s) for which you want the data. https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-11-02 17:16:24] |
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Form user: Sorry its not only 1 but 10 lvls https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=56445 Sierra Chart Support |
| [2021-11-02 17:33:33] |
| John - SC Support - Posts: 38318 |
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This is due to the same reason. You are now getting the data from your trading service, rather than from the Denali Exchange Data Feed. If you want to get the data from us (Denali), then you need to reactivate your exchanges per the above information.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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