Support Board
Date/Time: Mon, 03 Mar 2025 17:21:47 +0000
Denali - AMP data delayed
View Count: 539
| [2021-11-01 07:10:18] |
| eatsleeptrade555 - Posts: 12 |
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Hi Support, Not sure what is going on but my data is delayed. I didn't have this issue before, already connected to CQG data as of what previously advised then I switch back to Denali and it is still delayed. |
| [2021-11-01 09:02:01] |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-11-01 11:56:45] |
| User61576 - Posts: 445 |
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i have the same problem denali + AMP |
| [2021-11-01 13:09:04] |
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Reactivate the exchanges that you require from here: https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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