Support Board
Date/Time: Tue, 04 Mar 2025 00:33:46 +0000
custom index
View Count: 1593
| [2021-10-28 17:44:03] |
| coachted - Posts: 368 |
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How do i make a custom index? ie fangman?
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| [2021-10-28 17:54:01] |
| John - SC Support - Posts: 38341 |
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Sorry, we are not understanding the question.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-10-28 17:58:30] |
| coachted - Posts: 368 |
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i want to creat my own index...like the dow, s&p, Nasdaq....but only with the stocks i chose...is this possible
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| [2021-10-28 18:18:51] |
| John - SC Support - Posts: 38341 |
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Sure, this can be done. Probably the Custom Calculated Symbol would be the easiest way to do this. Refer to the following: Custom Calculated Symbols For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-11-04 22:01:45] |
| coachted - Posts: 368 |
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is there a way to set commissions and fees in SC so the p/l is inclusive of them?
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| [2021-11-04 23:52:03] |
| John - SC Support - Posts: 38341 |
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Refer to the following: Global Symbol Settings: Use Global Round Turn Commission (Global Settings >> Symbol Settings) Note the links within the above section which gives more information on items to change/update depending on what or where you want to see the commissions. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-11-11 14:21:49] |
| coachted - Posts: 368 |
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I am getting an error messagem please see attached file.. please advise
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 error message.JPG / V - Attached On 2021-11-11 14:21:00 UTC - Size: 149.96 KB - 110 views Attachment Deleted. |
| [2021-11-11 15:45:31] |
| John - SC Support - Posts: 38341 |
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You would need to ask your broker about this. The message is stating that whatever order type you used for the order is not supported by CQG.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-11-11 17:16:45] |
| coachted - Posts: 368 |
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they told me i had to ask you...i am using a limit order...nothing special they are saying the order isnt even getting to the exchange |
| [2021-11-11 17:36:42] |
| John - SC Support - Posts: 38341 |
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The error message is coming from CQG. Therefore you need to go back to your broker. We apologize for the back-and-forth, but there simply isn't anything we can do, as that is not a Sierra Chart message. We are not blocking the order, it is being rejected by CQG. Only they can tell you why. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-11-11 17:55:24] |
| coachted - Posts: 368 |
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so here is the problem it is saying i have it set to market if touch on my oco but i dont i have it set to limit ans stop...can you please tell me how to fix this
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| [2021-11-11 18:14:46] |
| John - SC Support - Posts: 38341 |
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Make sure you have the correct Trade Window open for the particular chart. It sounds like you are looking at the wrong trade window. Refer to the following: Basic Trading and the Trade Window: Trade Window Settings Not Applying to Chart or Trading DOM For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-11-11 18:26:18] |
| coachted - Posts: 368 |
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yeah this is not working i have deleted the traded window and reattched it then chart: reset child windows and i am still getting the same error message |
| [2021-11-11 18:26:37] |
| coachted - Posts: 368 |
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can i send my chartbook to you?
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| [2021-11-11 18:40:00] |
| John - SC Support - Posts: 38341 |
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Sure. Follow these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-11-11 18:45:37] |
| coachted - Posts: 368 |
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here it is
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 Trading Chartbook2.Cht - Attached On 2021-11-11 18:45:15 UTC - Size: 142.47 KB - 225 views |
| [2021-11-11 18:46:30] |
| coachted - Posts: 368 |
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i do not want market if touched on any trading...
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| [2021-11-11 19:30:00] |
| John - SC Support - Posts: 38341 |
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Which chart are you using to perform the trade and how are you entering the trade (pushing Buy/Sell on the Trade Window, using the mouse in the DOM, automated trading system, etc.)?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-11-11 19:52:55] |
| coachted - Posts: 368 |
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i am using the profile chart...all three...nq es and cl and i enter on the dom but i want oco order..
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| [2021-11-11 22:01:15] |
| John - SC Support - Posts: 38341 |
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If you are clicking in the Buy/Sell column at a specific price on the chart DOM, then you need to look at your settings in Trade >> Chart DOM Settings for the first 8 items at the top of that window for what orders are sent based on where you click. It sounds like one of these is set to "Market if Touched". Refer to the following for these settings: Global Trade Settings Windows: Chart DOM Settings For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-11-11 22:29:51] |
| coachted - Posts: 368 |
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no thats not it...they say limit and stop
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| [2021-11-11 22:30:56] |
| coachted - Posts: 368 |
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i sent a copy of the chartbook wouldnt the issie be there?
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| [2021-11-11 22:32:17] |
| coachted - Posts: 368 |
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I am using the oco order in the trade window to determine the order type...yet in the targets i do not see market if touched as a type...also looking at dom settings there is no market if touched set
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| [2021-11-11 22:40:18] |
| John - SC Support - Posts: 38341 |
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Did CQG specify that the order that contained the "Market if Touched" was one of the attached orders and not the parent order? Also, are you having this problem with all three instruments - NQ, CL, and ES? Or just one or two of them? If not all, then which ones are working and which are not? We looked through all the Trade Windows and are not seeing any "Market if Touched" orders setup. That is why we figured the problem must be with the DOM settings, as that specific information is stored with your settings in the Sierra4.config file, not with the chart, so we can not see what it is set to. And, it would specify what the parent order it set to when you place the order in the DOM, which can be different from what is set in the Trade Window at the time the order is placed. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-11-11 22:49:31] |
| coachted - Posts: 368 |
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yes the broker said the order is a "Market if Touched" order on the Crude orders. I do not see any market if touched selections anywhere
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