Support Board
Date/Time: Mon, 25 Nov 2024 08:39:57 +0000
Order Rejection - Time in force is not supported
View Count: 589
| [2021-10-25 16:56:57] |
| Stage 5 Trading - Posts: 155 |
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Hello. Can you please review the attached Trade Activity Log to see why a specific order was rejected? The rejection occured at 15:33:10.452 in the log with a message of "Trade Order Error - Time in force is not supported". The order appears to be a simple day order though so I am not able to figure out what setting is incorrect. Thanks |
Private File |
| [2021-10-25 18:29:03] |
| Sierra_Chart Engineering - Posts: 17172 |
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We are checking on this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-10-25 23:41:07] |
| Sierra_Chart Engineering - Posts: 17172 |
|
We determined the Time in Force was All or None and was not properly displayed in the Trade Activity Log. This will be resolved in the next release. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-10-26 04:58:36
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| [2024-03-21 01:56:16] |
| User408623 - Posts: 7 |
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Today my orders were rejected with the same Teton messages”Trade Order Error-Time in force is not supported”. Please advise what to do. Thank you very much
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| [2024-03-21 02:14:21] |
| Sierra_Chart Engineering - Posts: 17172 |
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Check the Time in Force setting on the Trade Window: Basic Trading and the Trade Window: Main >> TimeInForce (Time in Force): Use only these: Day Good till Canceled Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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