Support Board
Date/Time: Sat, 01 Mar 2025 19:59:56 +0000
Delayed Data
View Count: 499
| [2021-10-15 13:54:01] |
| User720813 - Posts: 10 |
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Hello, i just switched to Denali data feed. I signed all the agreement's multiple times, made the payments and im still getting delayed data? I have read through the documentation and instructions and following them. Can you please advise. Thank you, Adam |
| [2021-10-15 14:08:39] |
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What futures trading/brokerage service do you use? For the reason why we ask this question, refer to: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges (Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-10-15 14:17:00] |
| User720813 - Posts: 10 |
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Thank you for your response. I have an account with Ninja Trader, would that work?
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| [2021-10-15 14:22:48] |
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Yes. We will follow up with you with details.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-10-15 14:46:34] |
| SC Support - Posts: 1937 |
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Hi User720813, to start, lets use your NinjaTrading Futures Trading Account Information to complete the Market Data Agreements, please drop that information in here: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeAgreements Then we are going to need to connect Sierra Chart to your Futures Trading Account at NinjaTraders to verify your Non-Professional status, the means for that would be the CQG WebAPI. NinjaTrader can provide you with the CQG WebAPI login credentials and with those in-hand, here are your connection instructions: CQG Trading Platform Service: Setup Instructions |
| [2021-10-15 14:55:24] |
| SC Support - Posts: 1937 |
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Spoke to User720813, helped with set-up questions
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