Support Board
Date/Time: Sat, 01 Mar 2025 19:59:25 +0000
Cannot login into Sierra from my computer
View Count: 419
| [2021-10-15 10:37:41] |
| User361939 - Posts: 167 |
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Hello, Today i try to login into Sierra from my "default PC" and got information "Invalid name or password" Yesterday everything works fine. What is strange i can login from second computer with the same data and platform works.I am login through transact. What can i fix this? Could you contact me directly into email? Best Regards |
| [2021-10-15 10:49:07] |
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We need to reset your password. We are doing this now and sending it to your email address. You will then need to log into Sierra Chart using this new password. Check your email for the new password. Instructions to log in with this password: Sierra Chart - Software Login Instructions: Software Login Instructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-10-15 13:04:30
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