Support Board
Date/Time: Sat, 01 Mar 2025 19:45:03 +0000
Error in Cumulative Last Size overlay in Current Traded Volume row : SOMETIMES not visible
View Count: 482
| [2021-10-10 12:33:03] |
| User525997 - Posts: 20 |
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Hello, when putting up a Trade DOM with the Current Traded Volume Row enabled and the option "Display Cumulative Last Size in Current Traded Volume" enabled I noticed that some Cumulative Last Size prints were not shown. So the overlay did not work. I know that bc I had the regular Cumulative Last Size Row also enabled side by side and this row showed the volume prints. There seems to be some kind of error in the overlaying functionality of the Cumulative Last Size in the Current Traded Volume row. |
| [2021-10-10 15:15:49] |
| John - SC Support - Posts: 38292 |
|
We have not seen this before ourselves. The one thing we can think of that may be occurring is that the coloring of the Text is the same as the Background when you are seeing this occur. Make sure you check your colors to ensure that they are different for the particular situation where you see this occur. Also, if you can get us a screenshot of the situation when this occurs that would be helpful. It may be easiest to disconnect from the data feed in order to stop the updating of the DOM and then take an image. But we realize this may be difficult in general, as this sounds like a transient issue. But let us know. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-10-10 16:57:39] |
| User525997 - Posts: 20 |
|
This is just recorded with replay data 1x speed. Far right is the column with the overlay of the cumulative volume. Left beside the cumulative volume column. Both should show the same thing.
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 20211010_183814.gif / V - Attached On 2021-10-10 16:53:53 UTC - Size: 208.81 KB - 156 views |
| [2021-10-10 17:21:21] |
| John - SC Support - Posts: 38292 |
|
What is the symbol of that chart?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-10-10 17:33:40] |
| User525997 - Posts: 20 |
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Denali Data Feed / Eurex data with IB trading service Symbol GBX-202112-DTB |
| [2021-10-10 19:07:58] |
| John - SC Support - Posts: 38292 |
|
The issue is related to floating point imprecision which comes about due to how the EUREX reports the prices (we had not seen this previously with the CME Group, since they report differently). We have fixed this and it will be in the next Pre-Release (v 2320) When available, you can update using these instructions: Software Download: Fast Update For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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