Login Page - Create Account

Support Board


Date/Time: Sat, 01 Mar 2025 16:54:59 +0000



Unable to connect to data feed.

View Count: 476

[2021-10-07 17:36:47]
User707703 - Posts: 5
I tried to log in to Sierra Charts and my data seems to be have trouble downloading....
The connection seems to be ok...but none of my charts are updating with fresh data...

I will send along the message log..
Can you help please?
Thanks
[2021-10-07 17:49:03]
User707703 - Posts: 5
I tried to log in to Sierra Charts and my data seems to be have trouble downloading....
The connection seems to be ok...but none of my charts are updating with fresh data...

Keep getting a Windows Error Code 10060 which is a connect error as well

Can you help please?
Thanks
[2021-10-07 17:53:12]
John - SC Support - Posts: 38292
Refer to the following:
Resolved: Connectivity/Routing Issue for Some Users to Certain Sierra Chart Servers
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account