Support Board
Date/Time: Sat, 01 Mar 2025 17:10:36 +0000
My $VIX stop updating
View Count: 481
| [2021-10-07 14:48:47] |
| SKZ90 - Posts: 74 |
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I don't know how to make it download to the current date. I disconnect and reconnect and it didn't work |
 Untitled.png / V - Attached On 2021-10-07 14:48:02 UTC - Size: 82.07 KB - 164 views |
| [2021-10-07 16:29:15] |
| John - SC Support - Posts: 38292 |
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First, go through these instructions to see if it will download the current data: https://www.sierrachart.com/index.php?page=doc/helpdetails6.html#h6.3 Let us know if you still have an issue after you do the above. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-10-07 18:42:25] |
| SKZ90 - Posts: 74 |
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I get an invalid symbol error. Attached picture. |
| Untitled.png / V - Attached On 2021-10-07 18:41:56 UTC - Size: 31.62 KB - 145 views |
| [2021-10-07 23:39:48] |
| John - SC Support - Posts: 38292 |
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Our servers indicate that your Current Selected Service is set to SC Data - All Services. If this is correct, then that is not the correct symbol for the VIX index. The symbol is $VIX in this case. The easy way to change it (and any other symbols that are not correct, if you have any) is to select Edit >> Translate Symbols to Current Service. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-10-07 23:47:34] |
| SKZ90 - Posts: 74 |
|
That fixed it. Thank you. |
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