Login Page - Create Account

Support Board


Date/Time: Sat, 01 Mar 2025 17:29:22 +0000



Daily charts on IB feed are loading with gaps.

View Count: 615

[2021-10-06 20:06:07]
User14953 - Posts: 243
Gaps exist in the recentmost bars when a Daily chartbook is opened after several days unused.
When "Edit >> Delete all data and download" is applied individually to each and every daily chart in a chartbook the collection can be corrected.
What am I doing wrong? Thanks.
[2021-10-07 15:07:54]
Sierra_Chart Engineering - Posts: 18607
We cannot help with data from Interactive Brokers:
Interactive Brokers Trading Service: Notice: Sierra Chart Does Not Provide Support for Interactive Brokers Symbols or Data Issues

We recommend you install a separate installation of Sierra Chart to use with the Sierra Chart Historical Data Service:
Sierra Chart Historical Data Service

And use that for your Historical Daily charts.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-10-07 20:50:50]
User14953 - Posts: 243
Will the recommendation operate under Service Package: 3? Thanks
[2021-10-07 20:52:24]
User14953 - Posts: 243
Does a user powered "support board" exist for Sierra Chart? Thanks
[2021-10-07 23:33:58]
Sierra_Chart Engineering - Posts: 18607
Yes you can use the Standard Service Package 3 for access to all of the historical data provided by the Sierra Chart Historical Data Service.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-10-12 03:31:15

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account