Support Board
Date/Time: Tue, 26 Nov 2024 02:20:35 +0000
TD Ameritrade Volume not updating by time period
View Count: 1737
| [2014-03-26 22:19:17] |
| User96600 - Posts: 5 |
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Volume bar seems to be cumulative rather than show by time intervals.
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| [2014-03-26 22:21:49] |
| User96600 - Posts: 5 |
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Let me add: The volume bar updates only when you "delete and download data" but the last period shows cumulative volume and not the volume for the period.
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| [2014-03-26 23:22:01] |
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Provide an image of a chart when the volume does not look correct so we can better understand this. Here are the instructions: https://www.sierrachart.com/index.php?l=PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-03-27 16:52:49] |
| User96600 - Posts: 5 |
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http://www.sierrachart.com/image.php?l=1395938898996.png Notice in the screenshot the last 5 min volume is high, as you see in the screenshot above. http://www.sierrachart.com/image.php?l=1395939033538.png It's only after I "delete and download data" that volume gets corrected in the last 5 min time frame, as you see in screenshot above. |
| [2014-03-27 18:36:18] |
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We will test this. What do you have the Global Settings >> Data/Trade Service Settings >> Intraday Data Storage Time Unit set to?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-03-27 19:01:06] |
| User96600 - Posts: 5 |
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Tried both 1 tick and 1 second for "intraday data storage time unit," but still not updating correctly.
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| [2014-03-27 20:02:28] |
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Apparently TD Ameritrade has changed the format of the time and sales volume data and it no longer needs to be multiplied by 100. We removed that multiplier and now it is working properly. We will have a new release out later today. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-03-28 16:31:51] |
| User96600 - Posts: 5 |
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Uploaded the latest version today, but last volume bar for intraday is still showing incorrect volume.
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| [2014-03-28 17:21:10] |
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We had not released a new version yet. We apologize for that. It will be out today. It will be version 1113.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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