Support Board
Date/Time: Sat, 01 Mar 2025 13:56:34 +0000
Upgrading service packages
View Count: 493
| [2021-10-04 18:13:22] |
| User266380 - Posts: 12 |
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Hello. I purchased a monthly service package 3 about a week ago, but now I would like to upgrade to service package 5, Is there a way of doing this by only paying the difference in the price instead of paying the full $36?
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| [2021-10-04 18:33:07] |
| John - SC Support - Posts: 38292 |
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To change your Sierra Chart Service Package, select "Help >> Account Control Panel" on the Sierra Chart program menu. On the displayed webpage, click on the "Set Service Package for Renewal" link. Or go to this page: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation You will need to login if you are not currently logged in. In the "Available Services >> Choose Usage Time Service Package" frame, select the Service Package that you want to set your account to. Press the "Set" button. The remaining service usage time on your account will be adjusted based upon the cost of the package you are changing to. If the new package is a higher-priced package, then the usage time will be reduced due to the higher price. There is no charge for changing your Sierra Chart service package. Only your Sierra Chart account usage time ending date is adjusted. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-10-04 21:09:35] |
| User266380 - Posts: 12 |
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Got it, many thanks for the prompt reply.
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