Support Board
Date/Time: Tue, 15 Jul 2025 19:55:26 +0000
Data 10 mins Delay on my Sierra
View Count: 472
| [2021-10-04 15:08:13] |
| ruby_kinetix - Posts: 24 |
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Hi all, I have serious problem here I just found out that my data chart in sierra has delay time , I compare it with TradingView, and I have more then 10 minutes different . .. any idea how to fix it ?
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| [2021-10-04 16:25:23] |
| John - SC Support - Posts: 40910 |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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