Support Board
Date/Time: Tue, 26 Nov 2024 03:42:14 +0000
IB Historical backfill for Futures not working
View Count: 1017
| [2014-03-26 18:36:19] |
| User96653 - Posts: 4 |
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(running SC v. 1110) I've been trying to figure this out for two days now. I cannot get backfill for my futures contracts on daily charts from IB. The problem is only with Futures daily Data. No problems with stocks or futures intra-day data. The following is the log report for an attempt to get NQ and is the same for other contracts: Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\NQ-201406-GLOBEX.dly | 2014-03-26 13:11:50 HD Request # 13 - Downloading Historical Daily chart data for NQ-201406-GLOBEX. Starting date: 1964-03-26. Service: ib | 2014-03-26 13:11:50 HD Request # 13 - Requesting historical Daily data for NQ-201406-GLOBEX starting at 1964-03-25 | 2014-03-26 13:11:50 HTTP Request 9 ZLib Inflate Error: There is an error in the data. ZLib Message: invalid code lengths set | 2014-03-26 13:11:50 HTTP Request 9 ZLib Inflate Error: There is an error in the data. ZLib Message: invalid code lengths set | 2014-03-26 13:11:50 HTTP Request 9 ZLib Inflate Error: There is an error in the data. ZLib Message: invalid code lengths set | 2014-03-26 13:11:50 HD Request # 13 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for NQ-201406-GLOBEX | 2014-03-26 13:11:50 HD Request # 13 - Daily download COMPLETE for NQ-201406-GLOBEX | 2014-03-26 13:11:50 Any suggestions? |
| [2014-03-26 18:50:53] |
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We are checking on this now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-03-26 19:05:12] |
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We know what the problem is. Refer to help topic 6.7 here: https://www.sierrachart.com/index.php?l=doc/helpdetails6.html#h6.7 You need to change the symbol of the chart to the correct symbol listed in the Find Symbol window. In this particular case it would be NQM14 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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