Support Board
Date/Time: Sat, 01 Mar 2025 13:16:54 +0000
Using Rithmic
View Count: 636
| [2021-09-30 19:06:40] |
| User_ML - Posts: 17 |
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How do I use Rithmic as my data feed? I am trying to become a Prop trader and need Rithmic data. Do I need to up grade to a 10 package? And if I do is there instructions for that?
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| [2021-10-01 00:00:20] |
| John - SC Support - Posts: 38292 |
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You need to be on package 5 or higher. Package 5 will give you the additional Advanced features of Sierra Chart, so we recommend just using that one. To change your Sierra Chart Service Package, select "Help >> Account Control Panel" on the Sierra Chart program menu. On the displayed webpage, click on the "Set Service Package for Renewal" link. Or go to this page: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation You will need to login if you are not currently logged in. In the "Available Services >> Choose Usage Time Service Package" frame, select the Service Package that you want to set your account to. Press the "Set" button. The remaining service usage time on your account will be adjusted based upon the cost of the package you are changing to. If the new package is a higher-priced package, then the usage time will be reduced due to the higher price. There is no charge for changing your Sierra Chart service package. Only your Sierra Chart account usage time ending date is adjusted. ----------------- Also, if you have not already done it, you need to follow the instructions at the following link to connect your Sierra Chart to Rithmic in order to make trades and get the data (you will need to ask your prop firm for which Rithmic server to use): Rithmic Trading Platform Service: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-10-01 01:49:25] |
| User_ML - Posts: 17 |
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I have upgraded to 5 trying to login but noting yet. Waiting to connect???
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| [2021-10-01 04:26:05] |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Connect to the data feed: Select "File >> Disconnect" Select "File >> Connect to Data Feed" After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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