Support Board
Date/Time: Sat, 01 Mar 2025 13:07:24 +0000
Sierra can't download CHart Data
View Count: 411
| [2021-09-30 14:37:54] |
| User683382 - Posts: 2 |
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I have problems downloading the chart data since i connected to rythmic data feed from one up trader. Yesterday after connecting to the rythmic data feed for the first time i changed all the symbols in my chartbooks. It started to update the charts but just stopped and won't continue. I tried different solutions from the help document from the support forum and had a remote session with the one up support. but it's still not working. What could i try next?
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| [2021-09-30 14:38:35] |
| Sierra_Chart Engineering - Posts: 18607 |
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We do not provide technical help for Rithmic data, and you cannot rely on Rithmic for historical data. For reliable historical and real-time data you need to use the Denali Exchange Data Feed for market data: Denali Exchange Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-09-30 14:39:05
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