Login Page - Create Account

Support Board


Date/Time: Sat, 01 Mar 2025 13:13:34 +0000



Lacking live datafeed

View Count: 602

[2021-09-30 04:16:52]
User449402 - Posts: 5
I wrote you a few times about that my datafeed is delayed where it should be Real time, but I cant see the posts, so I write again. I paid 173usd on 27/8 for 6 months package 10. I understand it includes real time data feed for CME and other. In find symbols, it also tells that futures - CME and others are Realtime, but when I open they are delayed. Please help!

Attached screen clip
Attachment Deleted.
imageCapture1.PNG / V - Attached On 2021-09-30 04:13:57 UTC - Size: 42.98 KB - 162 views
[2021-09-30 09:07:30]
Sierra Chart Engineering - Posts: 104368
To obtain real-time data you must also pay the exchange fees:
Denali Exchange Data Feed: Supported Exchanges (Exchange Fees)


And you must also understand the information here:
Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges (Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges)

Since it is not enough just to pay the nonprofessional exchange fees!
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-09-30 09:08:01

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account