Support Board
Date/Time: Sat, 01 Mar 2025 13:17:15 +0000
Seeing a lot of issues with Historical data
View Count: 548
| [2021-09-29 22:59:44] |
| 58LesPaul - Posts: 429 |
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The ESZ21 daily chart shows the highest volume being on 9-21-21 but everywhere I look it shows the highest volume day being 9-20-21. The daily chart for CLX21 completely left out 9-29-21 daily bar. It shows 9-28-21 and then a big gap down and the next bar is 9-30-21. |
 ESZ21-CME [CV][M] Daily #2 2021-09-29 17_53_28.918.png / V - Attached On 2021-09-29 22:59:16 UTC - Size: 28.57 KB - 176 views CLX21-NYMEX [CV][M] Daily #2 2021-09-29 17_53_16.132.png / V - Attached On 2021-09-29 22:59:22 UTC - Size: 33.75 KB - 156 views |
| [2021-09-30 00:08:09] |
| 58LesPaul - Posts: 429 |
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You can also see from this 240 minute chart that 9-20-21 had much more volume than 9-21-21.
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| ESZ21-CME [CV][M] 240 Min #3 2021-09-29 19_06_29.467.png / V - Attached On 2021-09-30 00:07:54 UTC - Size: 36.92 KB - 175 views |
| [2021-09-30 00:45:40] |
| Sierra_Chart Engineering - Posts: 18607 |
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We have communicated these issues to our data provider. They know about the problem. When it is resolved later in the week, follow these instructions: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-09-30 00:45:52
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