Support Board
Date/Time: Sat, 01 Mar 2025 12:54:38 +0000
Denali
View Count: 572
| [2021-09-29 17:08:38] |
| Dennis B. - Posts: 286 |
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When I go to make the Denali switch this Friday, do I use the "Rithmic Direct Dtc" or the "Rithmic Trading". Little confused. Had quite a bit of trouble last month.
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| [2021-09-29 17:50:29] |
| John - SC Support - Posts: 38292 |
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We are not sure what you mean by the "Denali switch", but in terms of Rithmic, you need to be using the new Rithmic connection (Rithmic Direct DTC). The instructions to get setup using this connection is at the following link: Rithmic Trading Platform Service: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-09-29 19:02:16] |
| Dennis B. - Posts: 286 |
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Ok..so from now on I use the (Rithmic Direct DTC) instead of the (SC Data-all services) and the (DTC-Sub Instance) for my Data/Trade Service Settings. Is that correct ? Before, once at the first of the month I had to switch from SC data to Rithmic and then back again. It was a bit of a pain and half the time there was a glitch. Other than that, SC has been great for me. |
| [2021-09-29 19:08:26] |
| Dennis B. - Posts: 286 |
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Wait a minute, can I just stick with SC for data and forget about Rithmic. Your data is solid, rather not switch unless forced.
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| [2021-09-29 23:27:15] |
| John - SC Support - Posts: 38292 |
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Sorry, we did not understand what you were needing to do. Unfortunately, you still need to make the connection to your live, futures trading account in order to validate your Non-Professional status for the CME Group. Therefore, you will need to make the connection to Rithmic. As noted above, you will need to follow these instructions to connect to Rithmic this time, which will be different from before due to the new interface: Rithmic Trading Platform Service: Setup Instructions Also, if you did not know, you can view the verified date for your account at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-09-30 12:50:09] |
| Dennis B. - Posts: 286 |
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So do I have to upgrade to ver. 2315... running ver. 2299 right now ?
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| [2021-09-30 15:36:32] |
| John - SC Support - Posts: 38292 |
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We would definitely recommend it, in order to ensure that you do not have any issues with the new Rithmic connection.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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