Support Board
Date/Time: Sat, 01 Mar 2025 11:29:27 +0000
reminder
View Count: 742
[2021-09-27 14:02:12] |
User427561 - Posts: 217 |
can you please remind me(explain) the distinction between Error:"Name",and error:"Formula" in the alert manager ? Thank uou is it the spelling of the formula name Vs the actual syntax of the formula ? Date Time Of Last Edit: 2021-09-27 14:15:50
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[2021-09-27 17:08:27] |
John - SC Support - Posts: 38292 |
Yes, you have the right explanation. The "Name" is telling you that it does not recognize something you typed in (ADN instead of AND). A "Formula" error is something about the way you have the formula laid out, either not enough variables or something about the way the formula is setup.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2021-09-27 18:54:21] |
User427561 - Posts: 217 |
is spacing of the label from start anything to do with error? i.e. if you inadvertently typed a space before starting a label... is that an error? Date Time Of Last Edit: 2021-09-27 19:04:03
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[2021-09-27 20:42:31] |
John - SC Support - Posts: 38292 |
No, it should not be, but we are not 100% sure we understand what you mean by a "label". Keep in mind that in the Spreadsheets you can select the button on the upper right that states "Details" (to the right of the formula entry line). That will give you specific information on where the error is. Refer to the following: Working with Spreadsheets: Viewing Formula Expression Tree For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2021-09-28 13:03:41] |
User427561 - Posts: 217 |
lable =name of the study
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[2021-09-28 13:57:59] |
User427561 - Posts: 217 |
can you please direct me to instructions of how to send you a picture of my alert manager that explains the errors I'm getting there ? thank you
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[2021-09-28 15:44:23] |
User427561 - Posts: 217 |
better stil could you initiate a remote access call to see what my problems with error mesages are ? my phone is 904 272-3407
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[2021-09-28 16:33:56] |
John - SC Support - Posts: 38292 |
To get us a screen image, open your Alert Manager and then select Edit >> Screen Images >> Upload Chart with Overlays. You will get a pop-up asking if you want to copy the path for the image to the clipboard - select Yes and then paste that path into this thread and submit the ticket. For example, here is an image we just tried to ensure that the Alert Manager would show: http://www.sierrachart.com/image.php?Image=1632846709221.png For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-10-10 06:13:12
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