Support Board
Date/Time: Sat, 01 Mar 2025 08:44:35 +0000
After connecting data from RITHMIC, an error pops up
View Count: 469
[2021-09-20 14:42:03] |
sawyer - Posts: 1 |
Hello. I have a problem with Sierra. After connecting data from RITHMIC, an error pops up. The data is free in the trial version. I'm sending pictures. Please let me know how to solve the problem.
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[2021-09-20 15:24:00] |
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Update Sierra Chart to the latest version: Software Download: Fast Update After the update: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Connect to the data feed: Select "File >> Disconnect" Select "File >> Connect to Data Feed" After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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