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Date/Time: Sat, 01 Mar 2025 07:28:53 +0000



Hello I can not get charts in the software please help me

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[2021-09-19 19:17:22]
User834037 - Posts: 1
Hello I can not get charts in the software please help me
[2021-09-19 19:32:08]
Sierra_Chart Engineering - Posts: 18607
Open a chart and then follow the below instructions:

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download".

After about a minute provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog

We will then determine what the problem is.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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