Support Board
Date/Time: Sat, 01 Mar 2025 07:26:16 +0000
Have major speed issue during the trading day, but not when trading is over
View Count: 652
| [2021-09-17 21:37:14] |
| User922418 - Posts: 13 |
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This is driving me crazy. During the day, my SC program runs really really slow. The charts jump and it seems like it takes forever to get anything done when I go into a study and adjust any setting. Yet, when the market is closed, and not sending any data (I use Denali as my feed) my SC runs perfect. I am staring to think I have a speed setting or something set wrong in my platform. Any suggestion? Also, I am not seeing DOM bid and asks anymore. In the past I saw all the levels on the NQ and ES etc, now I see one bid and one ask. I don't understand why that's the case because my subscription includes that. Thank you to the moderator reading this and thanks for your reply. |
| [2021-09-18 09:11:41] |
| Sierra_Chart Engineering - Posts: 18607 |
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First, follow the instructions here to use sub instances: Overview of Trading: Sierra Chart Configuration for Most Low Response Time Trading Run Sierra Chart in Safe Mode: Sierra Chart - Software Login Instructions: Using Safe Mode And then refer to: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.48 - Basic Steps to Resolve Performance Issue in Sierra Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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