Support Board
Date/Time: Tue, 04 Nov 2025 10:22:37 +0000
UNG chart wrong
View Count: 662
|   [2021-09-16 19:44:36]     |  
| arruga - Posts: 253 | 
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                Can you please provide advise on how to bring to the chart UNG (I'm with IB). The chart is coming out wrong in Sierra: http://www.sierrachart.com/image.php?Image=1631821351835.png It doesn't matter if I do it with our without the CF (which is what I want to trade).. price chart in Sierra comes out wrong, regardless. Symbol: UNG Trade and Current quote symbol: UNG-CFD-SMART-USD Thanks  | 
        
|   [2021-09-17 05:50:04]     |  
| arruga - Posts: 253 | 
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                Hello!
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|   [2021-09-19 19:58:49]     |  
| arruga - Posts: 253 | 
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                help please
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|   [2021-09-24 09:51:16]     |  
| arruga - Posts: 253 | 
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                since when the support turned into shit??
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|   [2021-09-24 15:57:55]     |  
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                We do not provide any support whatsoever for interactive brokers data: Interactive Brokers Trading Service: Notice: Sierra Chart Does Not Provide Support for Interactive Brokers Symbols or Data Issues You need to install another instance of Sierra Chart: Using Multiple Data and Trading Services at the Same Time And use the Sierra Chart historical data service for US stock symbols: Sierra Chart Historical Data Service And for real-time data we are going to have a new NASDAQ data feed coming soon providing data for US stock symbols. Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-09-24 15:58:41  
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|   [2021-09-24 20:26:48]     |  
| GravisHTG - Posts: 316 | 
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                I am with IB and the best way to use Sierra chart with IB is to get their live data feed. I never had a problem after it ! have a good day , And I cant wait for the NASDAQ level 2 ! its going to be awesome.  | 
        
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