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Date/Time: Sat, 01 Mar 2025 10:09:21 +0000



UNG chart wrong

View Count: 570

[2021-09-16 19:44:36]
arruga - Posts: 253
Can you please provide advise on how to bring to the chart UNG (I'm with IB).
The chart is coming out wrong in Sierra: http://www.sierrachart.com/image.php?Image=1631821351835.png

It doesn't matter if I do it with our without the CF (which is what I want to trade).. price chart in Sierra comes out wrong, regardless.
Symbol: UNG
Trade and Current quote symbol: UNG-CFD-SMART-USD

Thanks
[2021-09-17 05:50:04]
arruga - Posts: 253
Hello!
[2021-09-19 19:58:49]
arruga - Posts: 253
help please
[2021-09-24 09:51:16]
arruga - Posts: 253
since when the support turned into shit??
[2021-09-24 15:57:55]
Sierra Chart Engineering - Posts: 104368
We do not provide any support whatsoever for interactive brokers data:

Interactive Brokers Trading Service: Notice: Sierra Chart Does Not Provide Support for Interactive Brokers Symbols or Data Issues

You need to install another instance of Sierra Chart:
Using Multiple Data and Trading Services at the Same Time

And use the Sierra Chart historical data service for US stock symbols:
Sierra Chart Historical Data Service


And for real-time data we are going to have a new NASDAQ data feed coming soon providing data for US stock symbols.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-09-24 15:58:41
[2021-09-24 20:26:48]
GravisHTG - Posts: 306
I am with IB and the best way to use Sierra chart with IB is to get their live data feed. I never had a problem after it !

have a good day , And I cant wait for the NASDAQ level 2 ! its going to be awesome.

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