Support Board
Date/Time: Fri, 01 Nov 2024 01:25:20 +0000
Attached orders NOT working ... (need assistance ASAP)
View Count: 581
| [2021-09-16 07:29:57] |
| User467494 - Posts: 21 |
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Good morning: Attached orders not working once filled, both short and long on EUREX BUND. For the type of trading I want to do this is VERY critical, as I want to scalp a LOT during the day 40 + trades)and would like to get 1 tick profit on 1/2 of the position, 5 ticks on the other 1/2. I can't do this manually, got to be automated. I have set-up 3 orders: - Target 1 / 1T / Qty: 1/ Lmt /P:10.00 - Target 2 / 5T / Qty: 1/ Lmt /P:50.00 - Stop All / 2T / Stop / L: 40:00 However in TRADE SIMULATION it does work all the time. Here's the text form the Trade Service Log: TradeActivity files query time: 0.039298 seconds. Entries: 0. Current queries: 2 | 2021-09-16 06:56:22.143 TradeActivity files query time: 0.006482 seconds. Entries: 1308. Current queries: 2 | 2021-09-16 06:56:22.150 SC/TT Futures Order Routing | Requesting trade accounts from server. | 2021-09-16 06:56:28.833 SC/TT Futures Order Routing | Performing query for order fills start date-time for account 550S0886. | 2021-09-16 06:56:28.874 SC/TT Futures Order Routing | Performing query for historical account balances for account 550S0886. | 2021-09-16 06:56:28.874 SC/TT Futures Order Routing | Received 1 accounts from service. | 2021-09-16 06:56:28.874 TradeActivity files query time: 0.092103 seconds. Entries: 0. Current queries: 2 | 2021-09-16 06:56:28.967 SC/TT Futures Order Routing | Requesting historical order fills for account 550S0886. Start Date-Time UTC: 2021-03-16 08:01:19 | 2021-09-16 06:56:28.967 Interprocess Synchronization | Requesting historical order fills for account 550S0886. Start Date-Time UTC: 2021-03-16 08:01:19 | 2021-09-16 06:56:28.967 TradeActivity files query time: 0.028374 seconds. Entries: 0. Current queries: 1 | 2021-09-16 06:56:28.995 SC/TT Futures Order Routing | Requesting historical account balances for account 550S0886. Start date-time UTC: 2020-03-07 06:56:28 | 2021-09-16 06:56:28.995 Interprocess Synchronization | Requesting historical account balances for account 550S0886. Start date-time UTC: 2020-03-07 06:56:28 | 2021-09-16 06:56:28.995 SC/TT Futures Order Routing | Received 1 order fills for account: 550S0886. Inserting the ones that do not exist. | 2021-09-16 06:56:29.663 RemoveDuplicateFills | TradeAccount: 550S0886. DatesOfRecordsToInsert: 2021-03-16, . MostRecentFileNameSearched: TradeActivityLog_2021-03-16_UTC.550S0886.data. DuplicateRecordsRemovedCount: 1. OriginalRecordsToInsertCount: 1. RecordsToInsertCount: 0 | 2021-09-16 06:56:29.668 TradeActivity files query time: 0.004619 seconds. Entries: 0. Current queries: 1 | 2021-09-16 06:56:29.668 SC/TT Futures Order Routing | Received 0 historical account balance updates for account: 550S0886. Inserting the ones that do not exist. | 2021-09-16 06:56:29.849 SC/TT Futures Order Routing | Requesting Trade Positions data. | 2021-09-16 06:56:33.818 SC/TT Futures Order Routing | No Trade Positions reported by DTC Server. Clearing existing Trade Positions. | Symbol: (unset) | TradeAccount: (unset) | 2021-09-16 06:56:33.860 TradeActivity files query time: 0.010785 seconds. Entries: 0. Current queries: 1 | 2021-09-16 06:56:41.236 SC/TT Futures Order Routing order update (Order reject). Info: TT order update (Rejected). Text: INVALID COMBINATION OF EXECUTING TRADER IDENTIFIER AND QUALIFIER | SenderSubID: 26654. Text: Attached order. Parent: 917. Internal Order ID: 918. Service Order ID: 5743127. Symbol: FGBLZ21_FUT_Eurex. Account: 550S0886 | 2021-09-16 07:00:53.374 * SC/TT Futures Order Routing order update (Order reject). Info: TT order update (Rejected). Text: INVALID COMBINATION OF EXECUTING TRADER IDENTIFIER AND QUALIFIER | SenderSubID: 26654. Text: Attached order. Parent: 917. Internal Order ID: 919. Service Order ID: 5743128. Symbol: FGBLZ21_FUT_Eurex. Account: 550S0886 | 2021-09-16 07:00:53.374 * SC/TT Futures Order Routing order update (Order reject). Info: TT order update (Rejected). Text: INVALID COMBINATION OF EXECUTING TRADER IDENTIFIER AND QUALIFIER | SenderSubID: 26654. Text: Attached order. Parent: 920. Internal Order ID: 921. Service Order ID: 5743130. Symbol: FGBLZ21_FUT_Eurex. Account: 550S0886 | 2021-09-16 07:00:53.374 * SC/TT Futures Order Routing order update (Order reject). Info: TT order update (Rejected). Text: INVALID COMBINATION OF EXECUTING TRADER IDENTIFIER AND QUALIFIER | SenderSubID: 26654. Text: Attached order. Parent: 920. Internal Order ID: 922. Service Order ID: 5743131. Symbol: FGBLZ21_FUT_Eurex. Account: 550S0886 | 2021-09-16 07:00:53.374 * I need assistance ASAP. Thanks very much indeed. |
| [2021-09-16 10:20:35] |
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Since you are trading EUREX, make sure the Primary Server (Global Settings >> Data/Trade Service Settings ) is set to Server 3: https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#ServerTable We need to ask TT about this: SC/TT Futures Order Routing order update (Order reject). Info: TT order update (Rejected). Text: INVALID COMBINATION OF EXECUTING TRADER IDENTIFIER AND QUALIFIER | SenderSubID: 26654. Text: Attached order. Parent: 920. Internal Order ID: 922. Service Order ID: 5743131. Symbol: FGBLZ21_FUT_Eurex. Account: 550S0886 | 2021-09-16 07:00:53.374 * Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-09-16 10:31:31] |
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We have contacted TT about the order rejection.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-09-16 10:31:52] |
| User467494 - Posts: 21 |
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Thanks very much indeed for the fast reply: 1. Yes, I can confirm that the first server is indeed set to SERVER 3 2. I've just noticed that the 3 orders were set to "Good till Canceled" and have changed them to "Day" 3. In "General Trade Settings" "Use Server Side Bracket Orders (if supported)" was set to "No", now set to "Yes". Could these last 2 points be the issue? Best wishes and thanks again. |
101.png| [2021-09-16 10:43:00] |
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2. We do not know if this is the issue or not. It would seem to not be relevant. 3. This is not relevant. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-09-16 13:06:12] |
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This is what TT has said: The is an exchange-side rejection because your submission has an invalid combination of MiFID tags in accordance with Eurex requirements. Please speak with your local administrator who will be able to assist.
Give this information to your broker so they can resolve this with TT. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-09-16 13:06:34
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| [2021-09-16 13:15:43] |
| User467494 - Posts: 21 |
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Thanks very much indeed!
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