Support Board
Date/Time: Sat, 01 Mar 2025 04:33:44 +0000
Real time data feed not working
View Count: 472
| [2021-09-15 16:11:19] |
| Verbal830 - Posts: 2 |
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Hello, my real time data feed has not been working for the past couple of days. The [M} on the title bar is missing. It was working previously and I have not changed any settings so not sure why it is no longer working. Thanks
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| [2021-09-15 17:30:02] |
| John - SC Support - Posts: 38292 |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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