Support Board
Date/Time: Sat, 01 Mar 2025 04:08:27 +0000
Sierra Charts Keep Freezing during Trading, very dangerous.
View Count: 497
| [2021-09-15 13:24:06] |
| RP3 - Posts: 7 |
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Hello, my sierra charts keep freezing while I'm trading which makes me reluctant to trade as this could be very dangerous. I have downloaded the newest version so it should be working well. Is anyone else having this problem and can someone fix it? Sometimes I have no control over the buy/sell/flatten buttons and it's happening often. Thank you.
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| [2021-09-15 13:40:42] |
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The first thing you need to do is to follow the instructions here: Overview of Trading: Sierra Chart Configuration for Most Low Response Time Trading (Sierra Chart Configuration for Most Low Response Time Trading) So you need to move all of your charting over to a sub instance and just use the main instance for basic trading charts and trading DOMs. And in general refer to help topic 30 for improving performance in other ways: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-09-15 13:43:28
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| [2021-09-15 13:43:43] |
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Corrections made to above post.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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