Support Board
Date/Time: Sat, 01 Mar 2025 12:44:13 +0000
Daily OHLC Reference Days Back not working
View Count: 807
| [2021-09-15 00:37:37] |
| User898094 - Posts: 19 |
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From the screenshots attached, you can see that the Daily OHLC indicator should be plotting todays values but appears to be plotting yesterdays. If I change "Use Day Session Only" to no, then it references the beginning of the evening session instead. The Reference Days Back setting when referencing 0 appears to be broken. |
 Chart Settings.PNG / V - Attached On 2021-09-15 00:23:59 UTC - Size: 136.7 KB - 190 views |
| [2021-09-15 15:03:53] |
| John - SC Support - Posts: 38292 |
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We are not seeing anything in particular that would be causing this, but there has to be something in the settings that is creating this situation, as this study has been around for a long time. Get us a copy of that chart so we can take a look at it by following these instructions: Support Board Posting Information: Providing Chartbook with Only a Single Chart Also, let us know what your Global Time Zone is set to if the Chart is set to use the Global Time Zone. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-09-15 21:21:56] |
| User898094 - Posts: 19 |
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The global time zone is GMT+10 Sydney.
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 DailyOHLC.Cht - Attached On 2021-09-15 21:19:50 UTC - Size: 9.63 KB - 248 views |
| [2021-09-17 00:40:22] |
| John - SC Support - Posts: 38292 |
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We are still working on this. We do see why it is occurring, but we have to spend some more time on updating the code.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-09-26 15:26:03] |
| John - SC Support - Posts: 38292 |
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There are some changes that we have made that will be in the next Pre-Release (v 2314). But, we are not sure this will completely resolve your issue. In the end, the trouble is that the system expects your Session Times to be in the same time zone as the exchange itself. When it is set very differently (as you have it currently) the system has a hard time determining the day and evening sessions. Our recommendation is to change your chart time zone to match the exchange time zone. Refer to the following: Time Zone Setting For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-09-29 18:01:11] |
| Sierra_Chart Engineering - Posts: 18607 |
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We are still considering a solution for this, but the main issue is that chart really needs to be set to the time zone of the exchange which is going to be Brussels time. You need to change the time zone and then adjust the Session Times accordingly. Refer to: Time Zone Setting: Using Different Time Zone in Individual Charts The day session start and end times should not be reversed and be within the same day. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-09-29 18:01:41
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| [2021-09-30 01:12:01] |
| User898094 - Posts: 19 |
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2314 didn't fix the issue. I've changed all the charts to the exchange time zone which works. |
| [2021-09-30 09:25:27] |
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We did not say version 2314 would fix the issue.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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