Support Board
Date/Time: Sat, 01 Mar 2025 04:24:18 +0000
Replay chart doesn´t work
View Count: 814
| [2021-09-13 18:25:41] |
| User277026 - Posts: 4 |
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Dear Sir or Madam, I experience an issue with Replay Charts in Sim with NQ (just use that and nothing else) since today (but didn´t use it for a few days). Nothing happens after pressing Replay Charts ... I updated Sierra Chart and downloaded all data new. All real-time data are running ok (CQG). I couldn´t find a solution in the community. Can You help? Thank You! Kind regards, Dirk |
| [2021-09-13 21:39:41] |
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We see you are using CQG. We cannot help with CQG data. Use the Sierra Chart Historical Data Service when replaying charts: Sierra Chart Historical Data Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-09-13 23:12:33] |
| John - SC Support - Posts: 38292 |
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It sounds like your issue may be that the Replay Chart window is not coming up when you select Chart >> Replay Chart >> Replay Chart (Control Panel). If this is the case, then refer to the following: Replaying Charts: Chart Replay Window Not Visible For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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