Support Board
Date/Time: Sat, 01 Mar 2025 04:07:37 +0000
Windows blue screen stop code
View Count: 549
| [2021-09-13 13:41:24] |
| User525965 - Posts: 153 |
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I am having ongoing issue with Sierra crashing my computer and getting a blue screen with multiple different stop code errors. I have tried everything from a hardward standpoint, I replace my hard drive for SSD, that didn't work so I bought a new laptop, then upgraded the memory and drives on my new laptop. I'm still having the issue. I don't know what to do, I can't keep having this happen, please assist. |
| [2021-09-13 14:20:55] |
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This is definitely not a problem with Sierra Chart, it is going to be an issue on your side with your system. It is not possible for this to be a problem within Sierra Chart. And it is also hard to believe if you have a new computer your also experiencing the same thing. Maybe the problem is caused by a custom study but that would be extremely unlikely. Nevertheless, we want you to run Sierra Chart in Safe Mode: Sierra Chart Unexpectedly Shutting Down | Memory Errors | Unusual Software Problems | Exception Errors | Freezing of User Interface And also if you are using OpenGL disable that: Graphics Settings: Use OpenGL for Chart Graphics (Global Settings >> Graphics Settings >> Other) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-09-13 14:21:49
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