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Date/Time: Fri, 28 Feb 2025 21:48:46 +0000



Study Alert Not Working 100%

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[2021-08-30 17:49:16]
DianaPena - Posts: 33
I downloaded the study collection from your study alert page.
Number 16. Alert when Moving Average Crosses Bar Close Price:

The sound alert works, but the arrows dont work. I havent change anything on it. Any suggestions to get the arrows to show?

Thanks
[2021-08-31 14:51:21]
John - SC Support - Posts: 38284
We have corrected that Study Collection so it will now work properly and as stated. Redownload the file from that page and overwrite it into your data folder and then reload it into the chart and you will be fine from there.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-08-31 15:29:19]
DianaPena - Posts: 33
Removed the old one, and downloaded and reloaded it again, but still have the same problem.
The images attached are the settings on the study when you download it. Any other suggestions?
Just to be clear. The study alerts work sound-wise, but not the arrows.
Thanks!
imageSierra Study.png / V - Attached On 2021-08-31 15:19:41 UTC - Size: 121.47 KB - 152 views
imageSierra Study 2.png / V - Attached On 2021-08-31 15:19:49 UTC - Size: 107.49 KB - 164 views
[2021-08-31 17:09:10]
John - SC Support - Posts: 38284
For some reason the file is not getting updated. We will have to look into why that is happening.

In the meantime, we have attached the corrected Study Collection.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
attachmentMovingAverageAndLastCrossoverAlert.StdyCollct - Attached On 2021-08-31 17:09:06 UTC - Size: 47.44 KB - 226 views
[2021-08-31 18:34:40]
DianaPena - Posts: 33
Awesome! This one is working. Thanks!
I just wasnt sure what I needed to change in there.
Just a suggestion if you'd like... so for the arrows to show at the end of the candles, instead of on top of them. I changed the draw style to percentage -120, 100. See attachment.

Thanks again!
imageSierra Study.png / V - Attached On 2021-08-31 18:33:38 UTC - Size: 132.55 KB - 150 views
imageSierra Study 2.png / V - Attached On 2021-08-31 18:33:44 UTC - Size: 105.54 KB - 155 views

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