Support Board
Date/Time: Fri, 28 Feb 2025 22:04:24 +0000
Delayed data
View Count: 416
| [2021-08-27 17:11:03] |
| BenjFlame - Posts: 335 |
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I was subscribed to Denali and had no intent to unsubscribe. I downgraded monthly sierra chart from packages with MBO to advanced. It unsubscribed me from Denali , and turned all my data to "delayed" although the denali feed was paid until end of august. Please see what is going on please. |
| [2021-08-27 17:53:38] |
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The Denali data feed is now restored for your account. We changed your Service Package to 11. This should go into effect in about two minutes. If not, restart Sierra Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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