Support Board
Date/Time: Fri, 28 Feb 2025 21:40:43 +0000
DTC Client socket (1) | Close event error
View Count: 1458
| [2021-08-27 09:58:24] |
| User482055 - Posts: 8 |
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Hi, I'm getting the error in the Title. More of the log copied below. It happens several times each day. Is this SC or my network/PC? I'm using Denali with CQG routing via AMP Thanks ----------------------------------------- Triggering next historical data download in queue. | 2021-08-27 10:14:57.942 No download requests in the queue to start downloads for. | 2021-08-27 10:14:57.942 Socket (5) | Socket gracefully closed by remote side. | 2021-08-27 10:14:58.064 Socket (5) | Closed. | 2021-08-27 10:14:58.064 Chart #2 has tagged chart #7 for full recalculation. Chartbook: ES.Cht | 2021-08-27 10:14:58.190 ESU21-CME [CBV][M] 500 Volume #7 | Performing a full recalculation because it has been tagged. Chartbook: ES.Cht | 2021-08-27 10:14:58.238 Opened cached Intraday file: C:\SierraChart\Data\ESU21-CME.scid. Thread ID: 13412 | 2021-08-27 10:15:04.624 DTC Client socket (1) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2021-08-27 10:15:09.696 * DTC Client socket (1) | Socket gracefully closed by remote side. | 2021-08-27 10:15:09.696 DTC Client socket (1) | Closed. | 2021-08-27 10:15:09.696 SC DTC Delayed Exchange Data | There has been no activity on the network socket for 40 seconds. Will reconnect. | 2021-08-27 10:29:34.340 SC DTC Delayed Exchange Data | Waiting for socket receive thread to end | 2021-08-27 10:29:34.340 DTC Client socket (2) | CloseSocket call. | 2021-08-27 10:29:34.340 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2021-08-27 10:29:34.340 Date Time Of Last Edit: 2021-08-27 09:59:48
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| [2021-08-27 11:31:12] |
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or my network/PC Yes this is due to an external problem.This is the relevant problem: SC DTC Delayed Exchange Data | There has been no activity on the network socket for 40 seconds. Will reconnect. | 2021-08-27 10:29:34.340 Refer to help topic 1: Data/Trading Service Connection and Symbol Issues Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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