Support Board
Date/Time: Fri, 28 Feb 2025 18:14:41 +0000
Trade error on CQG
View Count: 593
| [2021-08-23 17:47:12] |
| Eric863 - Posts: 2 |
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Now that I've updated Sierra Charts and logged in with the Data Trade/Service settings I'm now getting this error message when trying to put in an order. Am I missing something? it's like SC and AMP Futures aren't linked. It doesn't recognize the money in my trading account. Trade Order Error - CQG order update. Status: REJECTED. Text: Insufficient margin Available margin: USD0 Used margin: USD0 Total portfolio margin (margin USD100 + cash reserve USD0) including this order: USD100 This order increases margin by USD100. Internal Order ID: 354. Service Order ID: 1543019385. Symbol: F.US.MNQU21. Account: XXXXXX | 2021-08-23 17:32:16.024 * |
| [2021-08-23 19:06:41] |
| John - SC Support - Posts: 38280 |
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It is definitely connecting to your CQG account. But make sure you have selected the correct Trade Account. Refer to the following for how to select the trade account: Basic Trading and the Trade Window: Main/C >> Trade Account (Selecting Trade Account for Chart / Trade DOM) If you have the correct Trade Account and you continue to get this message, then you will need to talk to AMP about why. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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