Support Board
Date/Time: Fri, 28 Feb 2025 22:11:13 +0000
Weekly charts
View Count: 542
| [2021-08-23 12:45:04] |
| pismo10 - Posts: 161 |
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Using DTNIQ, cant get a weekly chart to display further back than 7-19-2021 regardless what date I enter. What am I doing wrong? Thanks Date Time Of Last Edit: 2021-08-23 12:45:53
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| [2021-08-23 18:07:21] |
| John - SC Support - Posts: 38287 |
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Refer to the following for the items to look at in Sierra Chart regarding more historical data: No Historical Chart or Blank Chart | Historical Chart Not Updating | Missing Historical Chart Data But, most likely this is just a limitation of the data feed you are using. Therefore, we recommend using the Denali Exchange Data Feed instead. Refer to the information here: Denali Exchange Data Feed For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-08-23 21:21:50
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| [2021-08-23 21:21:32] |
| John - SC Support - Posts: 38287 |
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Previous post updated with new link.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-08-24 13:49:10] |
| pismo10 - Posts: 161 |
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I should have mentioned it work fine for years until I upgraded.
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| [2021-08-27 16:23:33] |
| Sierra_Chart Engineering - Posts: 18603 |
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For that symbol we got data back to 1997-09-09 using IQ Feed, and the latest version of Sierra Chart. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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