Support Board
Date/Time: Fri, 28 Feb 2025 18:32:13 +0000
Package 11 + Denali but no equities??
View Count: 579
| [2021-08-22 19:26:48] |
| me2203 - Posts: 3 |
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I have activated everything and signed all paperwork for package 11 advanced + denali feed but i open the program and search for $spy, $qqq, $fb and it says it is not included in my package. But i search $INX , $sp500 and it does work. I am very confused pls help
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| [2021-08-23 17:42:09] |
| John - SC Support - Posts: 38280 |
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To start with, you do not enter ticker symbols with the dollar sign ($). You should be using SPY, QQQ, and FB for those stocks. Doing this will give you the historical data for stocks. $INX and $SP500 are CFDs. Real-Time CFD and Forex data is included with any Sierra Chart package. If you want to have real-time data for stocks, then you would need to use Sierra Chart Exchange Data Feed. Refer to the information at the following page, which also includes Setup Instructions: Sierra Chart Exchange Data Feed For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-08-23 19:17:36] |
| me2203 - Posts: 3 |
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Thank you so much , i am idiot, you are savior lol
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| [2021-08-23 20:19:14] |
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$INX is definitely not a CFD. It is a cash index symbol that requires the Sierra Chart Exchange Data Feed and an exchange fee to be paid.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-08-23 21:10:44] |
| John - SC Support - Posts: 38280 |
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Right, I made a mistake about $INX. Sorry about that.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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