Support Board
Date/Time: Fri, 28 Feb 2025 18:13:01 +0000
CQGWEBAPI LOGON unsuccessful
View Count: 553
| [2021-08-21 21:10:37] |
| User403758 - Posts: 25 |
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ERROR MESSAGE: CQGWEBAPI LOGON unsuccessful. Server message: Trade routing is not available now. Contact customer support for assistance. Can you please solve this error, I really did nothing special. NOTE: On Monday I have to trade, I live from trading for me and family, so please, keep looking on my SC-stability, thanks. |
| [2021-08-22 11:37:05] |
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We have no ability to solve this. It is a CQG server limitation. It should be resolved Sunday evening. If you want to avoid this, use the Sierra Chart Order Routing Service: Sierra Chart / Trading Technologies Futures Order Routing Service But if you need to trade EUREX would recommend waiting for now. Until we have our direct EUREX routing available later in the year. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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