Support Board
Date/Time: Fri, 28 Feb 2025 18:19:12 +0000
Unable to CONNECT
View Count: 579
| [2021-08-20 01:58:11] |
| User834423 - Posts: 1 |
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Status window yellow CONNECTING. Have selected Disconnect and then Connect to Data Feed. No luck with Charts or Dome Updated to latest version, I can see charts but data stopped 90 minutes ago. Internet is fine, everything works but SC Any ideas? Nothing changed I am aware of, it just stopped Thank you |
| [2021-08-20 06:52:39] |
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We see you are trying to connect to Transact. Transact must be having a problem. Contact Transact about this. Also be aware of the Sierra Chart Order Routing service: Sierra Chart / Trading Technologies Futures Order Routing Service Something that you should consider moving to, at some point in the future. It provides very highly reliable connectivity. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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