Support Board
Date/Time: Fri, 28 Feb 2025 18:13:29 +0000
ESU1 transaction STOP ORDER was not fill
View Count: 520
| [2021-08-19 16:30:57] |
| User830560 - Posts: 3 |
|
The transaction was profitable and the STOP ORDER was not fill even when the market passed over it several times. why is it happening? And how can one rely on the platform to trade with confidence? Thank you, https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=53869 |
| [2021-08-19 19:20:54] |
| Sierra_Chart Engineering - Posts: 18602 |
|
Based on that screenshot, this is a Transact issue where a stop order is pending cancellation but it is not canceling. This is not a Sierra Chart issue. We recommend you change to the Sierra Chart Order Routing Service: Sierra Chart / Trading Technologies Futures Order Routing Service For the most reliable order routing. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-08-19 19:21:17
|
To post a message in this thread, you need to log in with your Sierra Chart account: