Support Board
Date/Time: Fri, 28 Feb 2025 17:57:37 +0000
no real time data for the FDAX contracts
View Count: 393
| [2021-08-19 05:53:17] |
| shy - Posts: 23 |
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Hello, Since yesterday I dont have real time data on the DAX contract. What is the reaon, and what can I do about it? TNX Shy |
| [2021-08-19 06:05:27] |
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Refer to the information here regarding this issue: July 1, 2021: EUREX Realtime Data from Denali Exchange Data Feed Policy First thing you need to do is to update Sierra Chart to the current version following these instructions: Software Download: Fast Update You need to change to in your case Service Package 10. We have given you access to the highest service package, 12, for 30 days and no cost which will allow you to continue to receive the EUREX data from CQG. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-08-19 06:13:10] |
| shy - Posts: 23 |
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Thanks, It appears I have solved the problem... |
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