Support Board
Date/Time: Fri, 28 Feb 2025 18:44:26 +0000
Trial data feed not showing up in list as shown in instructions
View Count: 490
| [2021-08-16 16:31:49] |
| Verbal830 - Posts: 2 |
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Whish data service should I have selected in Sierra Charts? Right now it is set to SC Data - All Services. I also noticed that I do not see the [M] symbol at the top of my charts and they do not seem to be updating in real time. |
| [2021-08-16 18:34:11] |
| John - SC Support - Posts: 38280 |
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Your selection of Data/Trade Service Settings >> Current Selected Service depends on what service you are using for your trading. If you do not have a trading account, or if you are just using Sierra Chart for charting, then you would leave the setting as SC Data - All Services. With respect to the [M], what exchanges are you getting data for? You should be getting delayed streaming data for the CME Group, EUREX, and CFE, if you are using symbols from any of those. Otherwise, you would only get real-time data for Forex and CFDs. Refer to the information here: Real-Time Data We see that you started the setup for the Sierra Chart Exchange Data Feed, but you have not activated any exchanges. Make sure you go through the all the Setup Instructions for the data feed if you are wanting real-time data from any of the exchanges on that data feed. Refer to the Setup Instructions here: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#SetupInstructions If you do not want data from the Sierra Chart Exchange Data Feed, then you would want to cancel the connection that you added. You would do this here: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures&UserID=241210#DataConnections For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-08-19 19:31:15] |
| Sierra_Chart Engineering - Posts: 18602 |
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Let us know if you have any further issue with accessing the real-time US equities data from the Sierra Chart Exchange Data Feed.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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