Support Board
Date/Time: Fri, 28 Feb 2025 13:48:19 +0000
Chart Name missing from Charts when using Heiken Ashi Smoothed Study in Chart Region #1
View Count: 509
| [2021-08-11 16:35:26] |
| User584084 - Posts: 266 |
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The Chart Name that appears in the upper left hand corner of the Chart is missing from my Charts when I use the Heiken Ashi Smoothed Study in Chart Region #1 and Display as Main Price Graph is checked. The Chart Name is also missing in the Source and Alert Text Columns in Alert Manager (all study alerts for Chart) when using the Heiken Ashi Smoothed Study in Chart Region #1. Please review and advise. Thanks in Advance.
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| [2021-08-14 07:52:19] |
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What "chart name" are you referring to? What setting are you referring to specifically? We tested the "Custom Title Bar Name" chart header field and it does display properly in this case. Refer to: Working With Charts: Region Data Line / Chart Header Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-08-14 07:52:44
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| [2021-08-14 10:27:10] |
| User584084 - Posts: 266 |
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I have attached 2 images below. I have drawn a big blue arrow pointing to the Region Data Line / Chart Header on both images. When I use the Heiken-Ashi Smoothed Study as the Main Price Graph in Region 1, the Chart Name: YM-202109-ECBOT 25 Range #6 is missing from the Region Data Line and from the Source and Alert Text Columns in the Alert Manager (highlighted row). See Image #1 below. Image #1: http://www.sierrachart.com/image.php?Image=1628934227507.png When I use the Heiken-Ashi Study as the Main Price Graph in Region 1, the Chart Name: NQ-202109-GLOBEX 12.50 Range #7 appears as expected in the Region Data Line and in the Source and Alert Text Columns in the Alert Manager (highlighted row). See Image #2 below. Image #2: http://www.sierrachart.com/image.php?Image=1628934326220.png Both charts have the same settings. So the Chart Name is only missing from the Region Data Line and Alert Manager for the Heiken-Ashi Smoothed Study when used as the Main Price Graph in Region 1. Please review and fix this issue. Date Time Of Last Edit: 2021-08-14 10:32:34
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