Support Board
Date/Time: Fri, 28 Feb 2025 09:17:49 +0000
I can not open the chart
View Count: 497
| [2021-08-08 04:03:40] |
| User657856 - Posts: 61 |
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I was able to login using my old password. But I waste a lot of time to do that and i could not play that day. Sincerely |
| [2021-08-08 09:50:18] |
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We did have a problem with this on Friday for Transact users but this was resolved at that time. So you should not have a problem logging into Sierra Chart as a Transact user. Additionally: We have reset your Sierra Chart charting and trading software password. It has been sent in a separate e-mail to your e-mail address. If you did not receive it, let us know. Your e-mail provider may have filtered the message and placed it in a junk mail folder. For complete Login instructions and help with possible Login problems, refer to: Sierra Chart - Software Login Instructions If you continue to have a problem logging in, then let us know and provide us with the *exact* error message you see after pressing the Login button. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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